Paste the “WD Drive Utilities” application on your desktop and rename it “WD Drive Utilities v2.1.1.100”ĩ. Move the “WD Drive Utilities v2.1.1.100” application to wherever your previous “WD Drive Utilities” application was located.ġ0. If it works correctly, discard the old version of “WD Drive Utilities.” Test the new “WD Drive Utilities v2.1.1.100” application. This worked for me and I hope it solves the installation problem for you.ĪTTENTION Western Digital! The last couple of versions of your WD Utilities installer have had the same problem. PLEASE fix the installer for all of your loyal Mac customers or, at the very least, post an official workaround for your customers.“My Cloud OS 5 is a major and fundamental security release that provides an architectural revamp of our older My Cloud firmware and adds new defenses to thwart common classes of attacks,” WD explained. We strongly encourage moving to the My Cloud OS 5 firmware.” “We will not provide any further security updates to the My Cloud OS 3 firmware. To owners of drives that are not compatible with My Cloud OS 5, meanwhile, WD will offer a 20% discount coupon, which can be used to purchase newer My Cloud models. This coupon will be delivered via email in January, and customers will not be required to return their old devices in order to cash it in. WD also offered some general security advice for people whose devices run on an older version of My Cloud OS and do not qualify for an automatic upgrade.
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